Payment policy
Thank you for shopping on our website. We offer a variety of safe and convenient payment methods to ensure a smooth and enjoyable shopping experience. Rest assured, your payment security is our top priority. Here are the payment methods we accept:
1. Credit card:
We accept all major credit cards including Visa, MasterCard and more. When using a credit card, please ensure that all card information provided is correct and that the billing address matches the cardholder’s address.
2. Debit card:
You can also pay on our website with a debit card issued by Visa or MasterCard. Debit card transactions will be processed like credit card payments.
3. Payment security:
We take the security of your payment information very seriously. To ensure your data is protected, we implement industry standard encryption (SSL) during the payment process. This encrypts your payment details, making it difficult for unauthorized parties to access and read your information.
4. Safe payment process:
4.1. When you proceed to checkout, you will be directed to the secure payment page where you can enter your payment details.
4.2. Our website does not store your credit card or payment information on our servers. All payment data is securely transmitted to our trusted payment gateway partners for processing.
5. Order Verification:
5.1. In some cases, we may perform additional order verification in order to prevent fraudulent transactions. This may involve contacting you to confirm certain details before processing the payment.
6. Order Confirmation:
6.1. After a successful payment, you will receive an order confirmation email with your purchase and payment details.
7. Currency and Exchange Rates:
7.1. Our prices are expressed in the currency displayed on the website. If you pay from another country, your credit card or payment provider may apply exchange rates and fees, which are beyond our control.
8. Payment issues:
8.1. If you encounter any problems during the payment process, please contact us at the email/phone number below. We will assist you to solve the problem in time.
9. Payment Refund:
9.1. Refunds for canceled or returned orders will be processed using the original method of payment. Please allow 30 business days for the refund to appear in your account, depending on your payment provider’s processing time.
10. Payment policy updates:
10.1. Our payment information page is subject to change and any updates will be posted on this page. We recommend that you review this information periodically.
If you have any questions about payment or need further assistance, please feel free to contact us at the email/phone number below. We value your trust and work hard to make your shopping experience as safe and enjoyable as possible. happy shopping!
Email us at:[email protected]
CHN Phone Number:+ 020-22551206
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